POLICIES

Ticket policy

Unless clearly stipulated at purchase, ticket sales are final: no exchanges or refunds. Admission after the event begins is solely at the discretion of the theatre. If an event is cancelled with no replacement, this ticket may be refunded less service fees. Unless otherwise indicated, children under 2 will not be admitted into the theatre. The Centre may exclude or remove, without refund, any person whose behaviour it deems inappropriate. The use of recording or communication devices is strictly prohibited. Programming and artists are subject to change without notice. Subscription tickets offer free exchanges by phone with 24 hour notice. All artists, programs, times, dates, and pricing are subject to change without notice. Please note that we reserve the right to change single ticket prices dependent on demand & discounts may be restricted for certain performances.

By purchasing tickets at the Segal Centre for Performing Arts, I acknowledge that there may be photographs and videos taken of me during my visit to the Segal Centre, and I consent to the use of these photographs or videos in future Segal Centre communications.

Privacy policy

The Segal Centre is committed to protecting the personal information you provide when you buy tickets to any of our performances, subscribe to our season or newsletter, enroll in our academy or make a donation.

At The Segal Centre we value you and respect your privacy. We recognize that we must maintain and use your personal information responsibly. We have created this privacy policy to demonstrate our firm commitment to your privacy and security, and to advise you about the collection, use and disclosure of personal information provided by you by telephone, through our website, by mail or other means (electronic or otherwise). Our policy provides you with the ability to opt out of providing personal information that you do not wish to provide and to access, change or remove any of your personal information which has been collected by us. The Segal Centre will not collect, use or disclose your personal information other than in compliance with this policy.

By providing any of your personal information to The Segal Centre, including information obtained by us during your visits to or use of our website, other, social networking websites and web pages such as Facebook, Twitter, Instagram, YouTube, you hereby agree to all of the terms and conditions of this policy and consent to the collection, use and disclosure of your personal information as described in this policy.

Information Collected by The Segal Centre

Personal information we collect may include:

• Identifiers and contact information, such as your name, email and postal address, telephone number, photographs or videos or account information
• Demographic information and interests, such as your age, gender, occupation, languages, types of activities you participate in and other interests
• Contacts and Connections, such as the names of contacts and their connection to you, and your affiliations with companies, institutions, foundations and other organizations
• Transactional information, such as bank account information, payment card details, purchase and donation amounts and purchase and donation history
• Browsing activity on our Site, such as pages and events viewed, account login events, preferences, and IP addresses if the IP address identifies you as an individual;
• Geolocation information collected when you use our website;
• Any other information you provide to us.

How Information Is Collected

Directly from you

We will collect personal information from you when buying tickets to events, making a donation, signing up for our newsletter, by communicating with us by telephone, e-mail or otherwise, or by introducing or posting any text, image, video, audio, or any information, content or other materials through any of our social networking sites. Because of these actions, you might supply us with personal information, such as your name, date of birth, e-mail and postal addresses, telephone number, credit card information and financial information and in certain circumstances, your comments, suggestions, ideas, opinions and individual .

Through Online Technologies

Each time you visit our website, information may automatically be obtained and compiled:: your internet protocol (IP) address and the domain name registry information associated with that IP address; identification of your internet browser, operating system and hardware platform you are using; the date and time of your visit; the name and address (URL) of the web page you viewed immediately prior to accessing our website; your entire query entered into a search engine which led you our site. This information may be stored in our log files.

Additionally, the complete record of your actions at our site, including all pages visited, the time spent on each page, the information sent or received and the names of all files uploaded or downloaded is collected. This tracking information may be compiled by us in the aggregate and be made available to third parties in order to identify demographic data regarding our users.

The technologies we use may include:

• Cookies, which are small data files that are saved on your computer when you visit a website so that information can be saved between visits, such as your login credentials or language preferences. For example, cookies allow you to log in quickly when you visit our site. In certain cases, this information is only kept during the session and is deleted when you close your browser. In other cases, the information is stored on your hard drive and, upon your next visit to the site, the cookies are used to recall such information. Cookies may store a variety of information, including, a unique user ID that can be used to track the pages of the site you have visited and the number of times that you view a particular page or other items on the site, log in or registration information and your preferences and your transaction history, where available.
  
  
• Web beacons and pixels, which are techniques used to track who is visiting a web page or has opened an e-mail. This allows us to understand your online behaviour, monitor our email delivery, and provide you with interest-based advertising. These tools also allow our third-party tracking tools to gather information, such as your IP address, and provide this back to us in an anonymized, aggregate form (i.e. in a manner that prevents us from identifying you personally). Aggregate information refers to personal information compiled and expressed in a summary form where no personal identifiers are included.
• Other technologies, such as analytics engines, which pull usage data from multiple sources and help manage and collect this data to use for personalization or customization of content and other methods to gain insights into our customers' needs and preferences.

Third Party Social Networks

The Segal Centre has installed on its website various social media plug-in protocols. When you use one of these social media plug-in protocols, The Segal Centre will have access to this information as well.

Facebook and other third-party social networks that provide interactive plug-ins to enable social network features (e.g., to connect to Facebook) may use cookies to gather information on your use of its site. How this collected data is used by a third party is dependent on the privacy policy of the social network which is available on the appropriate parties' website. The Segal Centre encourages you to review the privacy policies of such third parties as well.

We may also obtain and use analytical and statistical information from third-party social networks to help us measure performance and effectiveness of content we display on social networks, for example, by measuring impressions and clicks on the content we promote.

How Your Information Is Used

We use your personal information for the following purposes:

• mail your event tickets
• send you subscription renewal forms
• provide you with access to your account on our website
• provide you with our newsletters
• conduct financial transactions
• notify you of special events, changes to our service, performances and promotions
• anticipate and resolve problems with your service
• solicit financial support and ticket purchases
• generate statistics

How your information is shared

Your personal information is not shared, rented, exchanged or otherwise disclosed to any outside third party except where authorized and or required by law and as detailed in this Privacy Notice.

Your personal information may in some cases be transferred to jurisdictions outside Canada, to service providers or affiliated organizations. As a result, you understand that your personal information will be subject to the laws of other jurisdictions than Canada and may be available to foreign government authorities under lawful orders and laws applicable in such jurisdictions. Regardless of the company or person who processes your information and where it is processed, we will take steps to protect your information in accordance with applicable data protection laws and this policy.

Consent

By accessing our website, donating funds, responding to surveys or emails or otherwise providing information to us in connection with our programming you are providing your consent to the collection, use and disclosure of personal information as set out in this policy. In some cases, your consent may be "implied", i.e., your action or inaction at the point of collection, use or sharing of your personal information is interpreted as evidence of consent.

We will we will make best efforts to obtain consent when we want to use personal information for a new purpose or for a purpose other than those stated at the time of collection in this policy or in the terms and conditions of a specific program, event, fundraising campaign, service or survey that you applied to, signed up for, or participated in. Your consent can be withdrawn at any time, except in limited circumstances, including legal or regulatory requirements or as a result of your contractual obligations with us.

If you choose not to provide us with certain personal information or if you withdraw your consent, where such withdrawal is available, you may not be able to use, obtain or participate in the programs, events, opportunities to donate, services, surveys or information that you requested or that could be offered to you.

In the event that you have already consented to the collection, use and/or disclosure of your personal information, you may subsequently withdraw your consent at any time, subject to legal or regulatory requirements or contractual obligations and reasonable notice, by contacting our privacy officer in the manner described in the section entitled "Contact us" below. We will also be able to provide you with more information regarding the implications of withdrawing consent.

In respect of requests not to receive promotional communications from us, you may withdraw consent by following the "unsubscribe" instructions provided in any promotional communications sent to you, or by contacting us in the manner described in the section entitled "Contact us" below.

We use technologies to manage your interactions with our website and to enhance your experience, such as cookies. You may delete or disable certain of these technologies via your browser. Please refer to your browser instructions or help screen to learn more about how to block, delete and manage cookies on your computer or mobile device. We may also use third parties (e.g., web companies or social media platforms) that use certain technologies to analyze your browsing behaviour as you visit our website. You can manage your privacy preferences with respect to certain third parties by using the functionality within their platforms. Please note that disabling, blocking or deleting some of these technologies, such as cookies, may cause you to lose the functionality of certain features on our website.

Accessing or Changing Your Personal Information

You are entitled to request access to, and, if necessary, correct your personal information collected by us. In order to make such a request, please contact us. It is your responsibility to provide accurate, correct and complete information.
You can also contact us for any questions about or to make any complaint in relation to this policy.

Contact Us

If you have any questions about how we handle your personal information, please contact us as indicated below.

Community guidelines

Welcome to the Segal Centre community!

The mission of the Segal Centre for Performing Arts is to inspire and strengthen individuals and communities through the transformative power of the arts by providing English professional theatrical productions and other community programs that celebrate and explore Jewish cultural identity and the diversity of voices and perspectives in society.

Our social media platforms are designed to be a safe space for sharing thoughts and questions about our theatre productions and season programming. We actively monitor our platforms to ensure a respectful environment that encourages feedback and open communication. It’s essential for us to provide a positive and accessible experience for all our followers.

To help everyone enjoy our community, we ask that when you post, you keep in mind

the following:

We don’t allow defamatory, indecent, offensive, profane, discriminatory, misleading, unlawful, or threatening comments.

Personal attacks, name-calling, trolling, and abuse will not be tolerated.

Spamming, posting promotional material, or posting links to third party websites is not permitted.

We reserve the right to delete comments at our discretion and block any repeat offenders. We will remove content that is discriminatory, fraudulent, deceptive, spam, or misleading.

Respect that other people in the community have had different life experiences and may have a different perspective to yours. We welcome different viewpoints.

Our community is a public place. Don’t post personal information that you would not be comfortable sharing with a stranger. We recommend that you don’t post any information that may identify you or anyone else, such as your address, email address, or phone number.

Please remember, while we welcome diverse viewpoints and productive dialogue, our moderation team reserves the right to remove any content deemed inappropriate or harmful in order to maintain a positive experience for all.

If you have any questions or would like to chat with a member of our team, please get in touch with us at: info@segalcentre.org 

Script submission policy

WHO WE ARE, WHAT WE DO

We are the heart of English theatre in Montreal. The Segal Centre has proudly commissioned, developed, and produced new Canadian plays that have gone on to exciting futures. These include:
Sherlock Holmes
The Apprenticeship of Duddy Kravitz: The Musical
Belles Soeurs: The MusicalProm Queen: The Musical
The Hockey Sweater: A Musical

Though we don’t actively solicit new scripts, we are always on the lookout for plays that serve our mandate and will engage, challenge, and excite our audiences.

In our programming, we are specifically interested in:

• inventive new musicals with Canadian content
• bold, contemporary works, notably ones with Jewish themes
• classic plays that remain fresh and relevant
• crowd-pleasing comedies that are witty and relevant
• theatrical adaptations of beloved stories from other genres
• plays of all kinds that actively engage with the diversity of our community

SUBMISSION GUIDELINES

If you wish to submit a script to us for consideration, please only include the following:

• Name, contact info and brief bio of playwright
• A one-paragraph synopsis of your play
• A cast breakdown
• An explanation of the play’s previous development/production history, and why you think it would be a good fit for the Segal Centre
• The first 10 pages of the script
• Note:  Musical submissions should also include a link to an online source of selected songs

Email your submission to:
info@segalcentre.org
Please indicate “Submission” in the subject line of your email.

WHAT TO EXPECT

We will send an acknowledgement of your script submission so you’ll definitely know that we got it. We generally cannot offer dramaturgical feedback and will only contact those writers whose scripts we’re interested in.

Due to the amount of submissions we receive and how busy we can get during our production season, responses can take up to several months. We thank you very much for your patience.

OTHER WAYS TO SHARE WITH US

INVITE US TO YOUR SHOW!

Is there a production of your play happening in the city of Montreal or its vicinity?  Invite us to come! If one of the members of our Artistic Team is available, we will try to see it.

TELL US ABOUT A PLAY!

Have you seen a play in another city that you just loved and think is perfect for the Segal Centre stage? Feel free to tell us about it. We love to hear about theatre you love.

SOME RESOURCES FOR PLAYWRIGHTS

Playwright’s Workshop Montreal

“a theatre creation and development centre sparking collaborative exploration of new work”

ELAN – English Language Arts Network

“a not-for-profit organization that connects, supports and creates opportunities for Quebec’s English speaking artists and arts communities”

Infinitheatre’s Playwright’s Unit

“the goal of the unit is to take an early draft of a play or project and develop it into a production ready script”

Playwrights Guild of Canada

“a national arts service association mandated to advance the creative rights and interests of professional Canadian playwrights”

Covid policy

As Quebec now has no mask mandate in effect, and as the CNSST have removed any restrictions for performing arts workers, as such face coverings are no longer be required for employees and guests of the Segal Centre except under these specific circumstances:

• If you’ve tested positive for COVID, you must continue to wear a mask for 10 days following a positive test result.
• If you live with someone who is positive, you must also wear a mask for 10 days from the date of the positive test of the family member.
• If you are attending a mandatory masking performance - this will be marked on the show notes when buying your ticket. You will also receive an email reminder about it before your performance. 

The following measures are in place for all individuals arriving on our premises:

• A “COVID Officer” is on duty at all times ensuring that all safety protocols are being followed
• Hand sanitizing stations throughout the Segal Centre
• Increased cleaning, disinfection, and sanitizing of all public areas
• The air circulation system has been optimized.

We continue to recommend the wearing of face coverings and will continue to make them available at our entrances. This policy change will apply to the Academy camps and will remain in place throughout the summer, until further notice. In this ever-evolving context, these policies are subject to change.  This is consistent with the commitments we have made with our artists, staff, and audiences to ensure their safety through to the end of the season.

Should you be exhibiting any symptoms, please stay home. Symptoms may include:

• Fever
• Sudden loss of smell with no nasal congestion, with or without loss of taste
• Cough (new or worsening)
• Shortness of breath
• Difficulty breathing
• Sore throat
• Runny nose nasal congestion (stuffy nose) for no known reason
• Headache
• Profound fatigue
• Muscle aches (not related to physical exertion)
• Significant loss of appetite
• Nausea or vomiting
• Stomachache
• Diarrhea

Thank you in advance for your cooperation. If at any time, you no longer feel comfortable visiting, please contact our Box Office at 514-739-7944 to exchange, credit, or refund your ticket. 

For additional measure click here and if you have questions about the Segal Centre’s health and safety protocols, please contact us at covid@segalcentre.org. 

If you have questions about COVID in general dial 8-1-1 and follow the instructions. 

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